Q: Can the song be about more than one dog?
A: Yes! We can celebrate one, two, or even more dogs in a single track.

Q: Can I add a personal memory or message?
A: Absolutely. Share a memory, phrase, or funny moment in the “Special Request” box, and we’ll weave it into your song.

Q: Can I request a specific music style or vibe?
A: Yes! Acoustic, pop, upbeat, mellow…you name it. Let us know your preference, and we’ll match the mood.

Q: How long is each song?
A: Most Barkatunes are 2–3 minutes, long enough to tell your dog’s story.

Q: Can I suggest specific lyrics?
A: Definitely! Send over the lines you want included, and we’ll make them fit naturally.

Delivery & Files

Q: How long will it take to get my song?
A: Your custom song will be delivered via email within 1-3 days.

Q: What file formats will I receive?
A: You’ll receive an MP3 of your song. Premium customers also receive a WAV file.

Q: When will it appear on streaming platforms?
A: Most songs show up on Spotify, Apple Music, YouTube Music, and others within 2–5 days after delivery.

Q: How about social media platforms like TikTok, Instagram, or Facebook?
A: Songs appear within 1-3 days.

• TikTok note: The platform automatically features a 60-second segment of your song.
  
  

Gifting

Q: Can I order a song as a gift?
A: Absolutely! Barkatunes make unforgettable heartfelt gifts for dog lovers.

Support & Fixes

Q: What if I entered the wrong dog name or details?
A: Contact us immediately. If production hasn’t started, we can update your order.

Q: I haven’t received my song—what should I do?
A: Check your spam/junk folder first. If it’s been more than 3 days, contact us and we’ll resend your track.

Revisions & Refunds

Q: Are revisions available?
A: Yes. We offer one free melody revision with the same lyrics. 

Q: Do you offer refunds?
A: Each song is custom-made for your dog, so returns or refunds are not available. We do provide one melody revision to ensure you love the final song.

Behind the Music

Q: Is the music AI-generated?
A: We use AI to help create melodies, but every track is carefully curated, edited, and polished by humans to capture your dog’s personality. For Premium songs, we also use professional software like Logic Pro to enhance and master the final track. AI helps, but the heart always comes from us.